Frequently Asked Questions

Got questions? we got answers! Because we care for you.

Shipping is for FREE nationwide for orders 1000 and up.

1. Bank Transfers & Deposits
2. Credit Card
3. LBC, ML Lhuillier, Palawan Express, Cebuana Lhuillier
5. Cash on Delivery or COD

Thebagmaster’s official shipping partner is LBC Express.
All shipped items are insured for any loss or damage that may happen in transit.
Our Logistics are well trained to handle and properly pack your orders to make sure they arrive
at your doorstep fresh and in mint condition.

For Metro Manila it’s 24 to 48 Hours.
For Visayas it’s 24 to 48 Hours
For Mindanao it’s 1 to 3 Days

Our servers and payment gateway providers are certified both locally and internationally.
All customer information are kept private and non disclosure is strictly observe at all times.
Treating your personal information and transactions private.

Our customer service team triggers a request to our logistics team to have your item/s ready.
it goes thru a thorough Quality Assurance Check for any imperfections that may be present before the items is prepared for packing. This is our way to make sure that we only delivery the best items just for you. The item/s are then transferred to our Packing Group for preparation and proper protection during shipping. LBC Express arrives daily for shipping should you complete your order before 3PM your item will be shipped the same day.

Yes it’s standard operation procedure that a proper computation of your bill be sent you.